Matthew T Grant

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Tall Guy. Glasses.

“Think Clearly and Run Many Trials” Dr. BJ Fogg’s MarketingProfs Digital Mixer Keynote

Photo 553Gonna make this quick.

1. Placing hot triggers in the path of users is the key to changing behavior.

2. Humans are fairly predictable so you can use a systematic approach to thinking about persuasion and behavioral change.

2a. Effective persuasion involves: Motivation – Ability – Trigger.

2b. You increase ability by simplifying, not by training.

3. Everything big started small. If you want to innovate, start with something small/light weight. If it works, build on it. If it doesn’t, try something else.

3a. Everything that started big, complicated, and feature-rich, has failed.

4. The winning rituals of today become the platforms of tomorrow.

4a. You can attach your behaviors to somebody else’s rituals.

What did I miss?

First Principles

2887146373_6fbdd76fc9_mChaos is our mother.

The entire history of the universe unwinds in the transition of diverse high energy states into a single low energy state. When the universal stuff has achieved a uniform temperature, it will be completely and chaotically disordered. When the energy gradient has disappeared entirely, there will be no identifiable things. “No thing-ness” awaits the universe at and as its end.

The amount of time we spend consciously dwelling on the Earth is vanishingly brief compared to the time it will take for all the energy generated (released?) at the time of the Big Bang to dissipate entropically and, for all intents and purposes, vanish. For this reason, I say that we always find ourselves in the middle of time.

“You can’t miss what you can’t measure.” For something to exist the way that things exist, you must be able to measure it. Does it make sense to speak of a thing that does not exist?

If the existence of something cannot be proven logically or demonstrated scientifically it is irrational to insist that it exists. In other words, it may exist, but only irrationally.

Dynamic referentiality. Our language does not refer to some central lexicon to be used or understood. Instead, it refers to the multidimensional history of its own usage. Read the rest of this entry »

The Great Divider

2507578321_730f501ed0_mRemember when I said that science was Satanic not because it advocates evil but because it sees moral distinctions as epiphenomenal and, in the end, insists that all reality consists of a meandering, entropic unfurling of energy through myriad states of transient, quantum differentiation until an ultimate universal state of uniform heat death is achieved?

Well, it turns out that I was right. You see, the Hebrew word “bara,” which has traditionally been translated as “created” in the the first sentence of the book of Genesis – “in the beginning God created the Heaven and the Earth” – also means “to separate” and, according to Professor Ellen van Wolde, a “respected Old Testament scholar and author,” that first sentence should reflect that God “separated” rather than “created” the Heaven and the Earth.

Anthropologically speaking (at least from the structuralist perspective), the function of religious belief and practice is to make distinctions between the sacred and the profane, human and animal, good and evil, etc. Thus, it is only fitting that the deity’s original creative act consists in drawing a line.

God may have created the Heaven and the Earth but only in the sense that you create two things by dividing one thing. Of course, such a division implies that you have “one thing” to begin with and, indeed, van Wolde’s re-translation of Genesis suggests that there was something there, both temporally and spatially, before God. This single, undifferentiated thing, the opposite of God, is essentially nothing, since anything that is not separated into things is quite literally “no thing.”

God is the Great Divider and the real Devil, the “other” of God, is not another being but this pre-separated stuff: the “no thing.” The irony is that God, too, is not a thing, and it is this “no thing-ness” of God which makes monotheism practically indistinguishable from atheism.

But if all this is too high-falutin’ for y’all, here’s the marketing lesson that I draw from these meta-theological divigations: Differences (between products or services or whatever) don’t exist, they are made.

Dwell upon it.

Image Courtesy of KM&G-Morris.

Formalism versus Fundamentalism

106303639_e5fce15c95_mAs some of you may recall, and many of you will not, Frances Fukuyama published a book in 1992 entitled, The End of History and the Last Man. Fukuyama’s thesis therein was that, with the ascendancy of societies combining a free market economy with democratic political institutions, history, understood quasi-dialectically as a series of increasingly dominant and effective social forms, had, as the title suggests, ended.

Fukuyama’s thesis was and is plausible because, like the scientific rationality which forms the third angle of modernity’s powerful triumvirate, the free market and democracy share a distinct formalism. Just as “science” offers not a set of beliefs about the world so much as a method for exploring and solving its many mysteries, “democracy” merely offers a way of formulating laws and maintaining a system of government, without stipulating their specific content, while the “free market” provides general guidelines for the organization of commerce and trade, indifferent to the existence of a particular enterprise or commodity.

This formal abstraction lends to science, the free market, and democracy, a kind of universal timelessness and along with it an aura of finality. At the same time, this formal emptiness, while appealing to the reformer, appalls the revolutionary; the reformer sees in this open-endedness the possibility of continuous improvement; the revolutionary sees it as a failure to instantiate the absolute.

Read the rest of this entry »

Is Science Satanic?

“Oh, who can wonder at that old reproach against science, that it is atheistical?” – from The Confidence-Man, by Herman Melville

126871387_bd10728463_mFor a long time I’ve harbored the notion that enmity towards the Devil stems not from the bad things of which he is capable or to which he drives men. Rather, it arises from the fact that the Devil, in his infinite relativism, questions the hard-and-fast division of acts and events into “good” and “evil.” Thus, the truly satanic perspective says, “There is a reality prior to your ethics, even your perception, and it knows neither good, nor evil; good and evil are post-hoc projections onto this neutral stuff.”

Of course, this is precisely the view of science which suggests that all matter is built up from fluctuating, quantum states of energy (or something like that – look, I’m not a scientist.) Science does not see any particular moral value inscribed in the hierarchy of electron shells, Avogadro’s number, or Planck’s constant. Ethical norms are epiphenomenal.

Read the rest of this entry »

It’s Not About Money

Better a debtor than pay with a coin that does not bear our image!
– Friedrich Nietzsche

3236020116_9af37066a0_mI’ve never been motivated by money.

Well, that’s not entirely true. I have been motivated by money to the extent that having money, or a relatively constant source of it, was necessitated by the need for food, shelter, and a modicum of creature comforts.

More precisely put, I’ve never been motivated to undertake a particular course of action or engage in a particular pursuit because it could potentially or even reasonably result in the acquisition and/or accumulation of wealth. I’ve just never cared that much about having money or having the more luxurious and extravagant things the enjoyment of which money so famously facilitates.

Rightly or wrongly, I’ve always viewed money as kind of hassle, albeit the kind of hassle that you have to deal with because, eventually, you run into other, bigger hassles that require money for their ultimate or timely alleviation. Put another way, money is the “ur-hassle” (which may be the source of money’s status as the root of all evil).

The strange thing about money, of course, is that it isn’t really anything. It has the kind of being that the philosophers and theologians refer to as “contingent.” Money, which in this era of floating exchange rates and electronic funds transfer has even lost its traditionally material substance and standard, depends on a host of non-financial entities to retain the appearance of value and fungibility. In the absence of these entities – rule of law, a functioning state, an implicit social contract, etc. –  money is quite literally not worth the paper it’s printed on.

Now, you will frequently hear folks say, “Money is the only way we have of measuring value.” While I tend to bridle at the simple equation of money and value, I get the point. If someone is willing to give you money for a good or service, you know it is worth something, as opposed to nothing. If, on the other hand, they would take it if it were free but pass it by if they had to pay, we can safely say that whatever value they may ascribe to it is so capricious as to be negligible.

Closer to the truth is something a CEO I once knew used to say, “For businesses, money is like oxygen: oxygen isn’t the point of life, but without oxygen, no life.” This fits my own notion that the most basic goal of any business is to stay in business. Money can help you achieve that goal, which is why people frequently confuse it with the goal, but it is not the goal.

This sentiment was reiterated by the Joker in The Dark Knight when he said, as he set a towering stack of bills alight, “It’s not about money; it’s about sending a message.” This spoke to me because I’ve always valued the currency of language, thought, and sentiment above all else and have thus been drawn to prize the achievements, or at least the efforts, of writers and musicians, thinkers and teachers, firebrands and demagogues.

To my cost.

Image Courtesy of jondresner.

Heidegger, Hölderlin, and Ronell – or – What Sticks in the Craw

2470380695_fd41f38779_mFunny what sticks in the craw.

I was doing a search for this pamphlet, Theory of Poverty, Poverty of Theory, a strange, Situationist tract that I bought in Berkeley long ago, when I came across an abstract for Avital Ronell’s essay, “On the Misery of Theory without Poetry: Heidegger’s Reading of Hölderlin’s ‘Andenken’.”

This essay, which I have not read, “[C]onsiders the tendency among young theorists to forget or repress poetry. As symptom, the aberrant dissociation of poetry from theory reflects an increasing technicization, not to say impoverishment, of critical language.”

I won’t go into why I believe Dr. Ronell finds the dissociation of poetry from theory aberrant, or why she paraleptically equates technicization with impoverishment (especially when one could just as easily see in the study of literary theory the root-cause of its student’s quite literal impoverishment).

Instead, I will focus, briefly, on the last line of the abstract, which reads, “I zero in on the figure of ‘dark-skinned women’ in the poem ‘Andenken’ to show how philosophy is tripped up by the permanent insurrection that poetry conducts.”

First of all, as you can see in my ad hoc translation of Hölderlin below, the women are “brown” [braun], not dark-skinned. The poem “takes place” in southern France, after all, where the grape-ripening sun also tans the limbs of those laboring in the fields twixt the Garonne and the Dordogne.

Secondly, I’m disturbed by the anthropomorphic dissociation of philosophy and poetry. Philosophy and poetry don’t conduct anything and suggesting they do removes them from the historical and material contexts in which they are conducted.

Finally, and along the same lines, I take issue with the figurative use of the term “insurrection” when speaking of Heidegger’s appropriation of Hölderlin, especially given the poet’s known Jacobin sympathies. Specifically, when insurrection becomes solely metaphorical, it is not the poetical that is repressed, but the political. Read the rest of this entry »

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Doing What You Want to Do

969487159_0537403a06_mThere’s a book called The Myth of Freedom by Chogyam Trungpa. It’s message is fairly straightforward: Everyone thinks of “freedom” in terms of “doing what you want to do.” What this formulation represses is the fact that we cannot free ourselves from wanting. At the core of our concept of freedom dwells an intractable kernel of compulsion. (In line with his Buddhist inclinations, Trungpa Rinpoche offers meditation as the diamond-hard hammer fit to crack this nut.)

When I was younger, I idolized people who were “doing what they wanted to do,” and perpetually lamented my own failure to join their ranks (somehow imagining that, in spite of the fact that I was doing many things, I was never quite doing what I wanted to do). I didn’t feel free.

Laugh if you want, but for a while Jerry Garcia represented this ideal of freedom – “doing what you want to do” –  in part because he seemed to be living the life I thought I wanted to live. But then I read something he said on the subject and it caught me up.

In his view, doing what you want to do is easy. First, do what you want to do. Then, don’t do what you don’t want to do. [Note: I’ve not been able to locate the source for this last bit. Will keep looking – Matt.]

While the stoned simplicity of this credo has its appeal, it rings false to me. “Don’t do what you don’t want to do” doesn’t sound like freedom so much as an avoidance of accountability and a refusal of responsibility. I understand that it can feel pretty free to be on the road playing gigs and taking drugs, but how free are you if you leave behind a trail of unfilled obligations, broken relationships and quasi-fatherless children? Are you “running free” or just “running away”?

Separating the moments of free action in our lives from those of mindless determinism is, on the one hand, a step towards maturity and self-awareness, and, on the other, utterly fruitless (as pointed out by Immanuel Kant). The important question isn’t, “Am I doing what I want to do?” The important question is, “Am I dealing with my shit?”

Image Courtesy of Damien.

New Podcast Episode: Let It All Hang Out. Or Don’t.

807903622_77f3e49efa_mI’ve posted the 3rd installment of Matthew T. Grant’s Smallish Circle Podcast. Although the original concept of this thing was to feature my amazing friends and amazing stories from their amazing lives, this episode actually focuses on the trouble I’ve had convincing the aforementioned friends to “appear” on the podcast.

I understand that I’m more extroverted than others and generally more willing to share the embarrassing and even dodgy aspects of my life and character in public or semi-public forums. At the same time, I recognize this willingness as a psychological tick, a residual trace of the adolescent need to express oneself in hopes of being accepted for “who you are.”

While I appreciate it when people are open about themselves, I do not view openness as a moral imperative. I think it’s fine, even commendable, to be discrete and save one’s private revelations for one’s more intimate relations. At the same time, I really need juicy material for this podcast or it’s gonna go nowhere at the speed of light.

If you’d like to hear me talking about this and much more more, the latest episode of the p’cast can be found right here. If you would like to catch future episodes of Matthew T. Grant’s Smallish Circle, subscribe via iTunes.

Errata: This episode begins with me explaining the idea behind #onewordwednesday. As it should quickly become clear, I’m actually talking about the idea behind the Smallish Circle Podcast itself.

Image Courtesy of thefuturistics.